The Financial Brand’s contributor-at-large, Mark Arnold, asked experts from across the bank and credit union industry what they thought about branches. Here’s what 14 experts from around the industry had to say about this one-word question: “Branches?” noch 8 Wörter
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Banks and credit unions have been bemoaning the decline in branch foot traffic for some time now. In part, this is a result of widespread and accelerating… noch 57 Wörter
Debates will continue on the role of the financial institution branch, whether or not consumers need them, and how many—if any—each market should have.
While the use of digital banking channels continues to grow, some leading banks are designing and building new branches that include the latest technology for an even better reason—to enrich customer interactions and deliver a better sales and service experience. noch 15 Wörter
As electronic channels have gained popularity for banking transactions, many branches have seen an accompanying reduction in teller transaction demand. This has led many industry commentators to predict widespread branch closures in the near future, a prediction further fueled by declines in branch openings and in absolute branch counts in 2010 – 2012. noch 67 Wörter
I was in India a few weeks ago speaking to the Reserve Bank and most of the primary Retail Banks about the impact of mobile and social media on the industry there. noch 48 Wörter